Frequently Asked Questions (FAQ)

Before reaching out, you might find your answer in our FAQ section below.

At Gayo, we use ethically-sourced and naturally-derived materials, such as cork and organic cotton, to create yoga products that are environmentally friendly. Our commitment to sustainability ensures that every product is biodegradable, non-toxic, and designed with both your well-being and the planet in mind.

At the moment, we only ship to locations within the United States. Unfortunately, we do not offer international shipping. We apologize for any inconvenience and hope to expand our shipping options in the future.

Once your order has been confirmed via email, you will receive a tracking number that you can use to follow the progress of your shipment. You can also track your order using our chat support feature located at the bottom left corner of our website by selecting "Track My Orders."

We have a 30-day return policy, which allows you to request a return within 30 days of receiving your item. To be eligible for a return, the product must be in the same condition that you received it, unused, and in its original packaging. You’ll also need to provide the receipt or proof of purchase. Please note, customers are responsible for return shipping costs.

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Please do not send items back without first requesting a return, as they will not be accepted.

For any return questions, feel free to contact us at wecare@gayoshop.com.

Once we receive and inspect your return, we will notify you if the refund has been approved. If approved, you’ll be refunded on your original payment method within 10 business days. Please keep in mind that it can take some time for your bank or credit card company to process the refund.

Cork yoga mats are naturally antimicrobial, offer excellent grip (especially during sweaty sessions), and are made from sustainable materials. The cork surface provides a firm yet comfortable texture that is perfect for various types of yoga, including hot yoga and Vinyasa flow.

Eco-friendly yoga products, like the ones offered by Gayo, are made from sustainable materials that reduce environmental impact. By choosing these products, you contribute to reducing waste and supporting ethical practices, all while enjoying high-quality yoga essentials.

The Gayo Cork Yoga Mat and Gayo Organic Cotton Yoga Mat are two of the best options for eco-conscious yogis. The Cork Yoga Mat is crafted from sustainably sourced cork and natural rubber, providing a durable, non-toxic surface that offers excellent grip, especially during sweaty sessions. It's perfect for all yoga practices, including hot yoga and Vinyasa.

The Organic Cotton Yoga Mat offers a soft, breathable surface, made from 100% organic cotton. It’s ideal for restorative and gentle yoga practices, providing an eco-friendly alternative to synthetic yoga mats while delivering comfort and sustainability. Both products ensure that your practice supports not just your well-being, but the health of the planet.

To keep your Gayo cork yoga mat in top condition, simply wipe it down with a damp cloth after each use. Avoid harsh chemicals, as cork is naturally resistant to mold and bacteria, making it easy to maintain.

If you have any additional questions, feel free to reach out to us at wecare@gayoshop.com. We’re here to help you make the most out of your sustainable yoga journey!